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24/7 alarm monitoring that knows your site. never sleeps. calls the right people. gets a response.

Monitored alarms for homes and businesses in Whanganui, the Manawatu and across New Zealand. We set you up with a professional 24/7 monitoring centre, so when your alarm goes off, your contacts are called and a patrol is sent when it is needed.

Alarm monitoring control room with operators watching live screens
How it works

What happens when your alarm goes off.

An alarm on its own just makes noise. A monitored alarm means someone acts on it, even when you are asleep, away or out of range.

01

Signal received

A sensor trips and your panel reports it over IP or 4G within seconds.

02

Operator checks

The operator sees exactly which zone went off, named in plain English.

03

Contacts called

Your keyholders are phoned in the order you chose, until someone answers.

04

Response sent

A patrol is dispatched when needed, and you get a record of what happened.

How your alarm talks to us

IP and 4G alarm monitoring. No phone line needed.

Old phone-line diallers are on the way out. We connect your alarm over the internet, the mobile network, or both.

IP monitoring

Your alarm reports straight to the monitoring station over your internet connection.

Alerts arrive in real time
Arm and disarm remotely
Uses the connection you already have

4G cellular dialler

A built-in 4G module sends alarms over the mobile network, with no internet or phone line needed.

Works where there is no broadband
Not affected by internet outages
Ideal for farms, sheds and new builds
Best for critical sites

Dual path

IP and 4G together. If one path drops out, the other keeps your alarm connected.

Two independent connections
Alerted if either path fails
Suits insurance requirements
What’s included

More than someone answering the phone.

Every monitored site is set up properly from day one, so the operator has what they need when it counts.

Around the clock

Monitored 24 hours a day, every day of the year, including public holidays.

Zones in plain English

Every sensor named by room or area, so the operator knows exactly where the alarm is.

Your contacts, your order

You choose who gets called and in what order, and we keep the list up to date.

Open and close monitoring

For businesses, know when the building was set and unset, and if it was left open.

System health alerts

Power failures, low batteries and lost communication flagged, not just break-ins.

False alarms sorted

If a sensor keeps setting the alarm off, we come out and fix the cause.

Already monitored elsewhere?

Switching to Sectek is simple.

We can arrange monitoring for Bosch, DSC, Tecom, Inner Range and ICT systems, whether we installed them or not. In most cases your existing alarm stays exactly where it is.

We check your panel and how it connects
Zones and contacts set up before the switch
Your panel reprogrammed to report to the monitoring centre
A test signal to confirm it all works
Who it is for

Monitoring for homes, businesses and empty buildings.

Anywhere nobody is around to hear the alarm is a good candidate for monitoring.

Homes

Peace of mind at night and while you are away, with your family as the first call.

Shops and hospitality

A fast response to after-hours break-ins, and a record of who set and unset the alarm.

Commercial and industrial

Warehouses, workshops and yards, with patrol response and open and close reports.

Farms and rural

Sheds, workshops and fuel stores, connected over 4G where there is no broadband.

Schools and community buildings

Large sites with many zones and many keyholders, kept organised.

Holiday homes and empty properties

Buildings that sit empty for weeks, with power and battery alerts as well as intruders.

Why monitor through Sectek

Professional monitoring, with a local team behind it.

Your alarm is watched 24/7 by a professional monitoring centre we partner with. We set up your zones, contacts and response plan with them, and when something needs fixing after a callout, the technician who turns up is ours and already knows your system.

One local contact for monitoring, service and repairs
Faults picked up by the monitoring centre come straight to us
Licensed under the PSPLA
“Quick to respond to our requests, and we have peace of mind knowing Sectek is on the job.”
Kevin SCullinane College
Questions

Alarm monitoring questions, answered.

How much does alarm monitoring cost?

Monitoring is a monthly fee that depends on the connection type and whether you want patrol response. Tell us about your site and we will give you a clear price.

Can you monitor my existing alarm?

Most likely. We can arrange monitoring for Bosch, DSC, Tecom, Inner Range and ICT systems, including ones installed by other companies.

Do I need a phone line?

No. We connect over the internet, 4G, or both. If you are still on an old phone-line dialler, we can upgrade it.

Who gets called when the alarm goes off?

Your keyholders, in the order you choose. If nobody answers, or the alarm looks genuine, a patrol can be sent.

Can I arm and disarm from my phone?

On most systems, yes. We set up the app and show you how it works.

What about false alarms?

They happen, usually from a faulty sensor, a pet or a door left ajar. If one zone keeps triggering, we find the cause and fix it.

Related services

Complete the system.

Get alarm monitoring set up

Switching providers, upgrading an old dialler, or monitoring for the first time. Tell us a bit about the property and we will be in touch, usually the same day.

Call 0800 247 732Free quote