Call us free0800 247 732

Security servicing that keeps your system working. your cameras recording. your alarm reliable. your gate moving.

Security system servicing and maintenance in Whanganui, the Manawatu and across New Zealand. Alarms, CCTV, access control, gates and fog cannons, whether we installed them or not.

Bosch alarm panel with a Sectek battery service label, serviced by Sectek Security
What a service covers

Checked, tested and updated, like any other tech.

Security equipment needs to be checked, updated, maintained and eventually replaced, just like the rest of the technology you use every day.

01

Test every device

Every sensor, camera, reader, lock and siren tested, not just the ones you use.

02

Power and batteries

Backup batteries, power supplies and charging checked before they let you down.

03

Update and tidy

Firmware, passwords, user lists and contacts brought up to date.

04

Report back

A clear rundown of what we found, what we fixed and what needs attention.

What we service

Every part of your security, looked after.

Service and maintenance for all our own installations, and for systems someone else put in.

Security alarms

Sensors, sirens, keypads and communication to the monitoring centre tested end to end.

Includes battery and signal checks

CCTV

Recording confirmed on every camera, lenses cleaned and views re-aimed where needed.

Includes hard drive health checks

Access control

Readers, locks, exit buttons and door hardware tested door by door.

Includes user list clean-up

Gate automation

Motors, safety beams, remotes, hinges and tracks checked and adjusted.

Includes safety beam testing

Fog cannons

Units checked, fluid levels topped up and connection to the alarm confirmed.

Includes refills after activation

Alarm monitoring

Test signals sent to the monitoring centre and your contact list confirmed.

Includes contact list updates
Gallagher Controller 7000 cabinet
We work on all systems

Any brand, whoever installed it.

Every property has its own needs when it comes to fire, theft and intrusion. These are the brands we work with most, and we are happy to look at anything else.

Alarms and access controlBosch, DSC, Tecom, Inner Range, ICT
CCTVProvision, AJAX, Milesight, Axis
Gate automationNice, Merlin, Centurion, Beninca, DEA
Fog cannonsProtect, Smoke Cloak, UR Fog
Care and maintenance

Set a schedule once, and we keep on top of it.

We can set up a maintenance schedule when your system is installed, then follow up with regular checks so nothing is missed. As technology moves on, we let you know about options worth considering.

Regular scheduled checks
Reminders so a service is never missed
Honest advice when equipment reaches end of life
24/7 alarm monitoring available through Sectek
Signs it is time for a service

If any of these sound familiar, give us a call.

Most faults start small. Catching them early is cheaper than fixing them after something goes wrong.

A beeping keypad

Usually a low battery, a fault or a lost connection that needs looking at.

False alarms

A sensor, door contact or setting that keeps setting the alarm off.

Cameras offline or blurry

A dirty lens, a failed camera or a recorder that has stopped recording.

Doors not locking properly

Worn hardware, misaligned strikes or a lock that has lost power.

A slow or sticking gate

A motor, track or safety beam that needs adjusting before it fails.

Nobody has the codes

Moved into a building with a system nobody knows how to use.

Why Sectek

Service from the people who know the systems.

We have spent more than 15 years installing and fixing security systems, from single homes to large corporate sites. When we service your system, you get someone who understands how it should work and will tell you straight what needs doing.

Licensed under the PSPLA
A clear report after every visit
Honest advice on repair or replace
“Sectek provides excellent service, from new equipment and solutions to back up support and servicing. A hassle-free one-stop shop for all security needs.”
Brendon SNew World
Questions

Service questions, answered.

How often should my system be serviced?

At least once a year for most homes and businesses. Busy commercial sites, and anywhere with insurance or compliance requirements, often need more regular checks.

Do you service systems you did not install?

Yes. We work on all systems, any brand, and are happy to take a look at your setup whether we installed it or not.

What if something needs replacing?

We tell you what we found and give you options before any extra work is done. Where a repair makes more sense than a replacement, we will say so.

Can you take over from another security company?

Yes. We regularly take over sites from other providers, and can often get you back into a system when the codes were never handed over.

Do you offer maintenance plans?

Yes. We can set up a regular schedule so your system is checked on time, every time, without you having to remember.

How much does a service cost?

It depends on the size of the system and what it includes. Tell us what you have and we will give you a clear price before we start.

Related services

Complete the system.

Book a service

A regular service, a fault that needs fixing, or taking over a system nobody looks after. Tell us what you have and we will be in touch, usually the same day.

Call 0800 247 732Free quote